Transfer Avios from IB to BA possible with BA household account?
May 9, 2024, 5:18 am
#1
Original Poster
Join Date: Mar 2014
Posts: 591
Transfer Avios from IB to BA possible with BA household account?
I transferred some Avios from BA to IB that I didn't end up using, but I can't transfer them back to BA now, presumably because I have a BA household account, which didn't prevent me from transferring in the other direction from BA to IB (I've had BA household account for a long time so I was able to transfer from the BA household account to my IB individual account). Is there a workaround to transfer from IB to BA, without having to dissolve my household account? Thanks.
May 9, 2024, 5:54 am
#2
Join Date: Mar 2009
Location: UK
Programs: BA Gold / Hilton Diamond / IHG Diamond Ambassador / Marriot Bonvoy Gold
Posts: 2,558
I transferred some Avios from BA to IB that I didn't end up using, but I can't transfer them back to BA now, presumably because I have a BA household account, which didn't prevent me from transferring in the other direction from BA to IB (I've had BA household account for a long time so I was able to transfer from the BA household account to my IB individual account). Is there a workaround to transfer from IB to BA, without having to dissolve my household account? Thanks.
I have not had to do this for sometime so others may have better options.
Last edited by binman; May 10, 2024 at 1:20 am
May 9, 2024, 8:00 am
#3
Join Date: Sep 2009
Posts: 2,848
I have had a BA Household Account for many years, and I transfer Avios from Iberia to BA every month, no problem.
Have you tried using both the Iberia website and the BA website, or the phone app, or different browsers?
Also, name and address must match.
Have you tried using both the Iberia website and the BA website, or the phone app, or different browsers?
Also, name and address must match.
May 9, 2024, 8:05 am
#4
Join Date: Jul 2018
Location: Mexico
Programs: BAEC Gold / SQ *A Gold / Marriott Titanium
Posts: 3,627
I've never been able to transfer directly from IB to a BA household. Most worrying is the combine my avios on avios.com seems to have completely disappeared off the website, so not sure what the options are right now.
May 9, 2024, 10:05 am
#6
Join Date: Jul 2018
Location: Mexico
Programs: BAEC Gold / SQ *A Gold / Marriott Titanium
Posts: 3,627
This must be a new function? As it's traditionally never worked and required going via AerClub or Vueling.
Glad to know it now works. I just tried it out and works fine!
Glad to know it now works. I just tried it out and works fine!
May 10, 2024, 6:29 am
#7
Original Poster
Join Date: Mar 2014
Posts: 591
Su sesion ha caducado, por favor, acceda de nuevo
Ihre Sitzung ist abgelaufen, bitte melden Sie sich erneut
Votre session a expire, s'il vous plait vous connecter a nouveau
La sessione e scaduta, si prega di accedere di nuovo"
after clicking on the button to combine with IB account. The message is probably from the Iberia side, as I get the identical message if I initiate from the Iberia site.
May 10, 2024, 6:37 am
#8
Join Date: Jul 2018
Location: Mexico
Programs: BAEC Gold / SQ *A Gold / Marriott Titanium
Posts: 3,627
I just tried it this morning (on two different browsers: Google Chrome and MS Edge) and it still doesn't work for me. I got the same error message stating "Your session has timed out, please log in again
Su sesion ha caducado, por favor, acceda de nuevo
Ihre Sitzung ist abgelaufen, bitte melden Sie sich erneut
Votre session a expire, s'il vous plait vous connecter a nouveau
La sessione e scaduta, si prega di accedere di nuovo"
after clicking on the button to combine with IB account. The message is probably from the Iberia side, as I get the identical message if I initiate from the Iberia site.
Su sesion ha caducado, por favor, acceda de nuevo
Ihre Sitzung ist abgelaufen, bitte melden Sie sich erneut
Votre session a expire, s'il vous plait vous connecter a nouveau
La sessione e scaduta, si prega di accedere di nuovo"
after clicking on the button to combine with IB account. The message is probably from the Iberia side, as I get the identical message if I initiate from the Iberia site.
Have you ever transferred before?
One of the big issues before was when names didn't match exactly between accounts, i.e. FIRSTNAME MIDDLENAME LASTNAME on one account and FIRSTNAME-MIDDLENAME combined on other with separate LASTNAME
May 10, 2024, 6:50 am
#9
Original Poster
Join Date: Mar 2014
Posts: 591
I've transferred from BA to IB before (so I assume names do match), but never in the other direction.
May 10, 2024, 6:53 am
#10
Join Date: Jul 2018
Location: Mexico
Programs: BAEC Gold / SQ *A Gold / Marriott Titanium
Posts: 3,627
Interesting, I had always been blocked from transferring between them due to HHA, but yesterday I logged in and it worked no issue. I used the combine my avios link in BAEC account
May 10, 2024, 7:05 am
#11
Join Date: Feb 2024
Location: MAD, but also LHR/LPL/MAN/SIN
Programs: IB+ Oro (OWS) / FB / SQ
Posts: 193
Maybe unrelated, maybe related, but I've been having a lot of IT issues with IB recently. Not for transferring Avios or anything, but even logging on or checking my IB+ Avios and Elite Points, etc. It honestly would not surprise me if it was just IAG IT gremlins. (As usual.)
May 10, 2024, 8:59 am
#12
Join Date: Sep 2009
Posts: 2,848
May 10, 2024, 9:23 am
#14
Join Date: Sep 2009
Posts: 2,848
https://www.britishairways.com/conte...and-conditions
May 10, 2024, 9:29 am
#15
Join Date: Jul 2018
Location: Mexico
Programs: BAEC Gold / SQ *A Gold / Marriott Titanium
Posts: 3,627
https://www.britishairways.com/conte...ditions-of-use
Here under point 3 of combine by avios.
It allows for BA Household to Iberia individual account, but it only allows for Avios program to BA Household, not Iberia Individual to BA Household.
Here under point 3 of combine by avios.
It allows for BA Household to Iberia individual account, but it only allows for Avios program to BA Household, not Iberia Individual to BA Household.