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June 30, 2005
Flyertalkers meet with Northwest Management
A couple of Flyertalk members met with management from Northwest Airlines and the Worldperks program and filed this report.An interesting read, though I'll nitpick at a couple of explanations Northwest offers for decisions.
- In keeping with its commitment to customer loyalty, WorldPerks currently has no plans to participate in the American Express Membership Rewards program. Northwest see this as simply: "Why should someone who has no loyalty to Northwest Airlines receive miles for the points they have in another loyalty program, and redeem them for awards, thus reducing the number of awards for loyal WorldPerks members?
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Northwest has also made a conscious decision not to "give away" WorldClub membership due to elite status in order to prevent overcrowding of the clubs and dissatisfaction of Club members
But other than some minor snarkiness on my part, I'd suggest giving the piece a read.
Posted by gleff at June 30, 2005 6:18 PM
Comments
You said - "Then how come they let me in with my Amex Platinum card?" in regards to NW not allowing elites free entry into the WC's - I don't think it's a bad thing - they let you in with the Plat Amex only when you're flying their metal & they also get paid everytime they let you in by Amex (which is part of the reason you have the ~$400 annual fee) - they don't get paid when they let their elites in (although their elites do pay for it with their paid flights) - but as a WC member, I'd rather pay the $300/year for the membership instead of getting in for free with my elite status...just my 2 cents...
Posted by: Samir at July 6, 2005 9:04 PM
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