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October 14, 2003

How to score the Presidential Suite

This morning's New York Times piece on hotel room upgrades offers some basic advice. My favorite:

Randy Petersen, publisher of Inside Flyer, a magazine that covers travel-loyalty programs, suggests making a joke of your request. "You can say, 'By any chance, is that big presidential suite available? I just feel important tonight,' '' he said. But, he added, "You shouldn't demand it or tell them it's your entitlement."

It happens most frequently though when you

check in very late when all the other rooms might just be gone.

A single night stay, late check in, often means that they can give you the upgrade without tying up the room that they might otherwise sell to a higher paying guest. When the room would otherwise go empty, it's a costless perk for the hotel to deliver. So that's when it's given away most frequently -- but ironically that's when there's no time to enjoy it!

Posted by gleff at October 14, 2003 4:25 AM

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